Welcome to the Support Knowledge Base

Here you can find solutions to previously resolved issues and get answers to frequently asked questions.

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DQC 

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  Find and Replace
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  Exporting Plans as XML
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  Supported Numeric Data Types
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  The Use of the Config.xml File in Workflows
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  Support of Arabic Characters in DQC
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  Data Type Conversions in DQC
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  Limitations of the Number of Entries in a Lookup
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  Encrypting Passwords in DQC
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  How to Stop Running MDC Loads, Workflows and Threads
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  Cannot refresh the online application file system using command line
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  How to Add Predefined Templates for Expressions
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  Connecting to Content Management Systems like Documentum & Sharepoint
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  Monitoring the Status of a Running Job
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  Connecting to an External Version Control System
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  Performing SVN Commands Without Changing Perspective

DQD 

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  Records Inconsistencies in the Noncomplying Record Sample and the Graph in DQD
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  How to Stop Running MDC Loads, Workflows and Threads
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  The Source System of DQD Web Application Is Not Visible After Logging in
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  DQD is Misaligned after Renaming a Filter
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  Rule is not Available as an Attribute in a Business Entity
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  Necessary Configuration when Migrating to a New Server
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  DQD Web Application Not Displaying Issues
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  JDBC Authentication Error

DQIT 

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  Default Licenses Folder for Ataccama Products
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  Exception While Publishing Data: Issue Type Not Found in DQIT
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  Increasing the DQIT Bulk Transition Limit
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  How to Copy Entities among Issue Types in DQIT
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  DQIT Custom Fields are not Filled in
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  Necessary Configuration when Migrating to a New Server
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  java.io.EOFException with PostgreSQL Database

MDC 

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  The Difference Between Meta_last_mod_date and Source_timestamp in MDC
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  How to Stop Running MDC Loads, Workflows and Threads
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  Finding the MDC Version Installed on the Server
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  Configuring XMI Format for MDC Importing
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  Plan with a Cycle Throws an Error
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  Columns of the Online Service Not Visible when Reading Input via Jdbc Reader Step
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  How to Optimize Memory and Performance When Working on Bigger Plans

RDM 

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  Date Columns in RDM Show Different Time in Different Environments and Time Zones
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  Encrypting Passwords in DQC
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  BatchLoadPlan Execution Fails on Rdm Importer Step
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  Deleting Rows in RDM
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  Editing RDM Records Assigned to Inactive Users
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  Listing the Export Plans Along the Tables Used by a Plan
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  Publishing Large Amounts of Rows in RDM
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  Disabling Editing of Specified Columns in RDM
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  Differences in Column Order Between the Database and RDM Web Application
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  Rdm Extended Reader Step Does Not Return Proper Records when Using Timestamp Column
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  Information Message at a Start of Tomcat
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  Date Formats Import Requirements in RDM
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  Configuration Management in RDM
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  RDM Login Screen is Blank
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  Customizing RDM Notifications

BDE 

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  Unable to parse Error on HORTONWORKS cluster
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  How to Optimize Memory and Performance When Working on Bigger Plans